Accessibility Statement

Introduction

Inbank is committed to improving the accessibility of its digital services in accordance with the requirements of the European Accessibility Act (Directive (EU) 2019/882) and its transposition into Lithuanian national law.

This statement applies to the digital interface available at https://inbank.lt, which provides access to consumer - facing banking products and services.

Legal Basis

This accessibility statement has been published in accordance with:

  • The European Accessibility Act (Directive (EU) 2019/882) on the accessibility requirements for products and services.
  • The Law on Accessibility Requirements for Products and Services of the Republic of Lithuania, which implements the above directive and establishes accessibility obligations for private sector service providers, including financial services.

Scope of Accessibility

This website and related digital services are designed to conform to the applicable accessibility requirements outlined in the EAA and Lithuanian law, including:

  • Making interfaces perceivable, operable, understandable, and robust (following WCAG 2.1 Level AA principles).
  • Ensuring compatibility with assistive technologies such as screen readers and keyboard navigation.
  • Providing equal access to information and functions for users with disabilities.

Accessibility Status

The website is partially compliant with the accessibility requirements set out in applicable legislation. Compliance is based on:

  • The application of Web Content Accessibility Guidelines (WCAG) 2.1, level AA.
  • Technical and usability evaluations carried out by internal experts.

While Inbank is committed to ensuring that all parts of our website are accessible, there may be some areas that are currently exempt from full accessibility requirements due to technical limitations or other valid reasons. Below is a list of the current exemptions:

  • Third-party Content: Some content provided by third parties may not be fully accessible. This includes embedded media, external plugins, or external resources where we do not have control over accessibility features. We are working with third-party providers to improve accessibility where possible.

Measures to Ensure Accessibility

To support digital accessibility, Inbank commits to:

  • Integrating accessibility assurance in the design and development lifecycle.
  • Considering accessibility aspects when selecting third-party.
  • Conducting periodic audits and updates based on WCAG standards.
  • Training staff to understand and apply accessibility standards and best practices.

Contact of the Supervisory Authority

If you have a complaint regarding the accessibility of our digital services that could not be resolved directly with us, you may contact the supervisory authority:

Statement Version

  • This statement is valid from 28.06.2025